Refund Policy

We trust you love your DIVA pieces but if something isn’t quite right, you may return unworn items within 30 days of delivery.

To be eligible for a return, items must be:

  • Unworn, unwashed, and in original condition
  • With tags still attached
  • Returned in the original packaging

Please note:

  • Returns are only accepted for orders within Switzerland
  • Return shipping costs are not covered by DIVA
  • Refunds will be issued to the original payment method once the return is processed

To initiate a return, please email us at contact@divathebrand.com with your order number and reason for return.