Refund Policy
We trust you love your DIVA pieces – but if something isn’t quite right, you may return unworn items within 30 days of delivery.
To be eligible for a return, items must be:
- Unworn, unwashed, and in original condition
- With tags still attached
- Returned in the original packaging
Please note:
- Returns are only accepted for orders within Switzerland
- Return shipping costs are not covered by DIVA
- Refunds will be issued to the original payment method once the return is processed
To initiate a return, please email us at contact@divathebrand.com with your order number and reason for return.